Should goods be delivered faulty, incorrect or damaged The Purchaser must notify the Company and Carrier in writing, within seven days of receipt of goods or materials. Any damaged goods or materials must be retained by the Purchaser until inspected by the Company or its representatives. In the absence of such written advice from the Purchaser to the Company and the Carrier, the goods will be deemed to have been received in a satisfactory condition.

Please note custom branded goods are non-returnable unless faulty